If you purchased shipping Insurance called InsureShip:
Your order is guaranteed and insured with InsureShip - a 3rd party Shipping insurance agency rated A+ with Standard & Poor’s. InsureShip gives you a money back guarantee should your shipment becomes lost, damaged, or stolen in transit.
To file a claim, go to:
For more information, you can contact InsureShip directly at:
Office Number: (866) 701-3654
Claims Fax: (877) 859-5858
Or speak with one of our customer service agents at 888-596-2538, Monday – Friday, 8:30am – 5:30pm EST.